Privacy Policy

1. Introduction

Welcome to BusinessMate.ai ("we", "us", or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, applications, and related services (collectively, the "Service").

By using our Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a. Information You Provide

• Name, email address, company name, and contact details.
• Account login information (username, password).
• Payment and billing information (if applicable).
• Business information and responses entered into the platform.
• Communications and support inquiries.

b. Information We Collect Automatically

• IP address, browser type, operating system, and device identifiers.
• Usage data such as time on site, pages visited, and interactions.
• Cookies and similar tracking technologies.

c. Information from Third Parties

• If you connect with third-party services (e.g., Google, LinkedIn), we may collect authorized data from those services.

3. How We Use Your Information

We use your information to:

• Provide, personalize, and maintain our Services.
• Improve and develop new features.
• Communicate with you, including sending support, updates, and marketing (with your consent).
• Process transactions and manage subscriptions.
• Enforce terms, prevent fraud, and ensure legal compliance.

4. Legal Basis for Processing (EU/UK Users)

We process your data on the following bases:

• Consent (e.g., for marketing communications).
• Contractual necessity (e.g., providing the service you requested).
• Legal obligations.
• Legitimate interests, provided your rights and freedoms do not override them.

5. Sharing and Disclosure

We do not sell your personal data.

We may share information with:

• Service providers (e.g., hosting, analytics, payment processing).
• Legal authorities, when required by law or in response to lawful requests.
• Successors in the event of a merger, acquisition, or sale.

All third parties are contractually obligated to protect your data.

6. International Data Transfers

If you are located outside the United States, please note that your data may be transferred to, stored, and processed in the United States. We take appropriate safeguards (e.g., Standard Contractual Clauses) to ensure your information is treated securely and in accordance with applicable privacy laws.

7. Data Retention

We retain personal data for as long as needed to provide our Service, comply with legal obligations, resolve disputes, and enforce agreements. We will delete or anonymize your data upon request unless retention is required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your data.
• Correct inaccurate data.
• Delete your data ("right to be forgotten").
• Object to or restrict processing.
• Data portability.
• Withdraw consent at any time.

To exercise your rights, email us at privacy@businessmate.ai.

9. CCPA/CPRA Notice (California Residents)

Under the California Consumer Privacy Act (CCPA), as amended by the CPRA, California residents have the right to:

• Know what personal data is collected and how it's used.
• Access, correct, and delete personal data.
• Opt-out of the sale or sharing of personal data (we do not sell your data).
• Limit the use of sensitive personal information.

To make a CCPA request, email privacy@businessmate.ai or use the in-app privacy request feature.

10. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.

11. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us at privacy@businessmate.ai and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, contact us at:

BusinessMate.ai
131 Continental Dr, Suite 305
Newark, DE 19713, USA
Email: privacy@businessmate.ai